Skip to main content
XRHealth Support Help Center home page XRHealth Support
  • Contact Us
  • Sign in
  • Sign in
  • Submit a request
  1. XRHealth Support
  2. Help Center

Help Center

Getting Started

  • How to Use your Meta Quest VR Headset
  • How to cast from your headset using Meta Casting
  • Best Practices for Using the Virtual Reality Therapy Device
  • How to Exit XRPortal and Other Applications
  • XRHealth VR Headset Guide
  • How to Put On and Adjust Your Meta Quest VR Headset
See all 7 articles

VR Application Guides

  • How to Use Step Out
  • How to Use InnerWorld
  • How to Use NeuroVirt
  • How to Use Circus Toss
  • How to Use First Resort
  • How to Use Mind & Motion

MyXRHealth

  • How to use the MyXRHealth app
  • How to Launch VR Content from the MyXRHealth App
  • How to Message Your Care Team

VR Headset

  • How to Connect Your VR Headset to Wi-Fi
  • How to Use Your Care Plan
  • How to Adjust Boundary Settings During Use
  • How Do I Recenter My Screen in VR?
  • How to Turn Your VR Headset On and Off and Use the Power Options Menu
  • How to Make My VR Headset Screen More Clear
See all 10 articles

XR Portal

  • Your Quick Guide to VR Therapeutic Apps Inside the XRPortal
  • How to Use the XR Portal

Troubleshooting

  • How To Troubleshoot Unresponsive Controllers
  • Controllers Not Responding or Disappearing in the XRPortal
  • What to Do if Controllers Disappear After Exiting the XRPortal
  • Error Message on the XRPortal Loading Screen: “An error occurred, please contact support”
  • Wi-Fi Appears Off Even After Entering the Network Password
  • XRPortal Shows Long Update Time on Blue Screen
XRHealth Support
Hebrew (Israel)