If the network appears as Saved but your device still isn’t connected, the password might not be correct. At this time, the Wi-Fi menu doesn’t display an alert for incorrect passwords, but this improvement is hopefully coming in a future update.
Try the following:
- Click the Wi‑Fi network from the toolbar.
- Remove the existing Wi‑Fi credentials by pressing the trash icon.
- Find the network again in the list and re‑enter the password carefully.
If the device still does not come online after re‑entering credentials, please contact tech support.
Click here to learn how to connect your headset to Wi-Fi.