Skip to main content

How to use the MyXRHealth app

Updated

 

The MyXRHealth app is your personal companion throughout your treatment journey. It gives you a convenient way to stay connected to your care plan, track your progress, and reach your care team — all from your phone or computer, without needing your VR headset.

 

📹 Watch: Meet the MyXRHealth App

or Click here to download the PDF guide.

 

Note: The MyXRHealth app is personalized to your care, so the sections and features you see may differ from other users. This is completely normal — what you see depends on your plan. If something you expected is missing, it may not be part of your current plan.

 

Getting the App

MyXRHealth is available as a free mobile app. Download it on your phone to get started:

You can also access MyXRHealth via browser at my.xr.health.

Step-by-Step: How to Login

  1. Open the MyXRHealth app on your phone, or go to my.xr.health on your computer.
    1. Enter your email address and tap Send code.
    2. Check your email for a verification code. Return to MyXRHealth, enter the code, and tap Sign in.
    3. You'll be signed in without needing to create or remember a password.

Note: Your one-time code is valid for 15 minutes. If it expires, just request a new one.

What you'll find once you log in

  • Home — your starting point, with quick access to your care plan, messages, support, and connected devices
  • Care Plan — view your personalized treatment plan, see your weekly session schedule, and track your progress. See How to Use Your Care Plan
  • Library — launch VR sessions directly from the app, or preview available content without your headset. See How to Launch VR Content from the MyXRHealth App
  • More — open the full app menu, where you can find messaging, support, community, and additional options

Need help?

Tap the help icon (?) at the top of any screen to open the Help page. From there, you can:

  • Help Center — browse useful articles, FAQs, and troubleshooting guides.
  • Support — chat about any technical issue you run into. Our smart AI assistant will point you to the right Help Center article, or connect you with our support team if you need a hand.
  • Messages — reach your care team with any questions about your treatment, billing, scheduling, or anything else. 

Related articles